FAQs

FREQUENTLY ASKED QUESTIONS

Do you have these in another size or colour?

We have deliveries daily and update the site daily, we would advise signing up to our newsletters to keep updated about a restock or a stock update. Please add to the wish list or hit the notify me button, when the item is re-stocked we will notify you by email right away.

When will you dispatch my item?

If your order is placed by 2pm it will be dispatched on the same working day. Excludes weekends.

Can I get a next day service?

Yes, if you select Tracked 24 we will dispatch your order using a next working day service. If you select guaranteed by 1pm this will be delivered the next working day. There is no guaranteed next day Saturday delivery.  A tracking number will be added to your order once item has been dispatched. If you provide a mobile number you will also receive an SMS update from the courier.

What is your returns policy?

30 Day return.  more»

Can I collect item in person?

Unfortunately we operate as an online retailer only and all items are sent out via the postal system. 

Where is my item?

Please use the tracking number provided to track our relevant shipping partners: 

Royal mail red logo  fedex logo

I still need help with my order:

Please use our form and provide as much information as possible to help assist you efficiently.