We only accept PayPal on eBay, this means you can rest assured your order will be with you ASAP after your purchase. For your security we only despatch your order to the address you provide us via PayPal.
Orders are dispatched within 1 working day. Same day if placed by 11.30am.
UK: We use Royal Mail and DHL as our Partners.
All standard deliveries are via Royal Mail and Express/Next day is Via DHL or Royal Mail.
EU customers: DHL is used for both standard and Express services.
Rest of the World: Standard service via Royal mail and Express Service (1-2 days) via DHL. Click on icon to go to our partner courier sites.
Returns, Exchanges and Refunds
We will provide a refund within 30 days for items purchased with Foot World.
Items must be in original condition in which they were sent out. In original packaging unworn and unsoiled, please test shoes on a clean surface.
Please report return to us via opening a return, this should be done within 5 days of the delivery date.
Refund will be the original purchase price excluding the initial delivery charge and will be made to your original method of payment. Buyer is responsible for all postage charges. The time it will take to appear on your bank account will be between 3-10 days. If item is returned to us after 14 days of purchase date it will be ineligible. A credit note may be offered at Foot World's discretion.
Foot World does not take responsibility of damage that could occur during the return process. Please ensure goods are well protected when goods are returned to us, shoe boxes must be protected and be returned to us undamaged as they are inherent to the product. Damage to box may result in item being ineligible for refund. Please use a trackable service to return goods as Foot World will not be held liable if items are lost by a courier.
All returns are processed within 2 working days of receipt. However, during busy periods such as Christmas this will may take longer.
Exchanges: Customers are responsible to pay for all postage charges, for us to send out an exchange we would kindly ask our customers to make an additional payment of £5.99 for UK deliveries, for international deliveries it will be £15 for a standard service and £30 for an express service with DHL.
As soon as you pay, eBay & PayPal will email you to let you know it's been received and as soon as we've shipped your order, we'll let you know by email that it has been despatched and the tracking number if applicable.
Please check this listing page carefully as the answer is usually there. If not, let us know and we'll try our hardest to reply within one working day.
Buy with confidence from a trusted seller. All branded items are 100% Authentic.
Please use ebay messaging centre.